Integrity

Conduct themselves in a professional manner in accordance with the standard guidelines for clinical practice

Behave Ethically

Do not accept gifts or any monetary amount from a patient or client, or fail to disclose a patient / client's intention to make such a gift or item of monetary amount

Punctuality

Before the commencement of each shift, all nurses are expected to allow sufficient time to familiarize themselves with the layout of their work area and the safety rules and regulations of the hospital, ensuring they report to the person in charge

Professional attitude

Establish and maintain a professional attitude and manner which is in keeping with the image of Medical Staff and which will enhance their own image and the nursing profession as a whole

Smoking

Considered unacceptable inside premises of many hospitals and facilities. Ensure to follow the facility policy on smoking.

Dress Code and Personal Hygiene

Ensure that the Medical Staff uniform code has been followed by wearing the uniform provided by Medical Staff and displaying their agency ID card at all times. All uniforms must be clean and ironed, and personal hygiene must be attended to. ID badge must be worn at all times.

Commitment

After accepting a shift, 100% commitment is expected from the Medical Staff Nurse. If a Nurse needs to cancel a shift, 48 hours’ notice is required. Additionally, if cancelling due to ill health, a certified copy of the Medical Certificate is required to be forwarded to the hospital and the original Certificate is to be forwarded to Medical Staff. If cancellation of a shift is due to personal circumstances/accidents, written documentation must be provided to Medical Staff explaining the situation. This documentation will be forwarded to the hospital

Not permitted to witness any patient / client's personal documents such as a Will or Power of Attorney and not permitted to be named as an Executor or beneficiary of a patient / client's Will or Testament

Abide by the hospital's procedures and policies

Familiarize themselves with the work place rules such as parking, meal breaks and rest areas

Satisfy the needs of Medical Staff's clients to the highest standard, based on their training and competence. Client satisfaction is of the highest priority to Medical Staff

Establish a professional relationship with fellow nurses and management so as to ensure the highest quality of patient care, and representing Medical Staff's core values

Ensure that for the whole duration of the shift, they comply with Medical Staff's Professional Code of Conduct, adhering to the rules and regulations of Medical Staff’s clients

Ensure that all timesheets have been signed by the authorised person before leaving and sent to Medical Staff every Monday

Whilst on a shift, current Registration Certificates will be in their possession at all times

Whilst on duty, mobile phone use is prohibited. Any usage should be made in strict accordance with hospital guidelines

Confidentiality is required at all times, regarding medical staff operations, and those of their client's and patient’s personal details.

Medical Staff Nursing Assistants are not allowed to administer medication in any form whatsoever

Consumption of alcohol is considered unacceptable behaviour whether prior to, or at the time of bookings or when presenting for duty.

In relation to late cancellations, Nurses may risk exclusion from our Agency list if no reasonable reason is provided. This also applies to Nurses who accept shifts and fail to complete the shift or do not show up for the shift. Punctuality, attendance and completion of a shift accepted by the Agency Nurse is taken seriously and any situations that arise will be dealt with accordingly.

Nurses who are not willing or refuse to comply with the agency's Code of Conduct are compromising Medical Staff's reputation and are subject to immediate exclusion from our Agency list.